Copier  Trouble Codes

 

 

 

 

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Sharp 2014

Code Description

A1

Jam in document feeder

A2

Jam in document feeder

C1

Cassette misfeed

C2

Cassette feed, bypass unplugged

C3

Bypass misfeed

E1

Paper feed jam

E3

Exit jam

EE-EL

Developer overtoned during setup

EE-EU

Developer undertoned during setup

J0

Developer setup taking place

J1

Add toner

J3

Drum unit not installed properly or missing

J7

Drum unit due for replacing

J8

Wrong drum unit or power was turned on after J7 displayed

L6

Key counter or other optional counter accessory problem

U1

Drive problem

U2

Scan

U3

Lens

U4-01

Fuser thermistor

U4-02

High fuser temperature

U4-03

Low fuser temperature

U5

500 sheet cassette lift motor

U6

Main board problem

U7

Document glass too hot (with document feeder)

U8

Problem with line voltage

U9

Auto developer setup problem



Sharp 2020

Code Description

CC

Original detection problem

CH

Lit Steadily: Sorter not installed, or not turned on

CH

Flashing: DV unit not installed, not connected properly, or not latched in place properly

F1

Sub code 00: Communication error between main board and sorter. Sub code 02: Sorter transport motor drive.

F2

Sub code 31: Image density sensor. Could be a problem with light level. Sub code 32: Drum mark sensor problem. . Does not see mark on drum or sensor not working properly.

H2

Sub code 00: Fuser thermistor open.

H3

Sub code 00: Fuser temperature too high.

H4

Sub code 00: Fuser temperature too low. Lamp, thermal switch, connections.

L1

Scan forward problem. Motor, sensor, board

L3

Scan forward problem. Motor, sensor, board.

L4

Drive problem; main motor, gear, sensor, bind.

L5

Lens problem. Motor sensor board.

L8

Sub code 01: Zero cross.

P

Paper feed problem or no paper

PC

Card counter not installed

U2

Sub code 01: Memory loss.

U4

Sub code 00: Communication problem between copier and duplex unit.

U5

Sub code 00: Communication problem between main board and ADF.



Sharp 2022, 2027, 2035

Code Description

P10

Set or clear departmental counter

P11

Display individual departmental counts

P13

Clear departmental counters

P14

Enter, clear or change department numbers

P16

Change max. number of copies that can be run

P18

Sends alarm if the wrong department number is tried three times in a row

P19

Change code number

P20

Adjust auto exposure

P21

Adjust automautic shufoff

P22

Adjust manual exposure

P23

Adjust auto clear time

P24

Set up fixed magnification settings

P25

Set maximum number of copies or of sets

P26

Binding margin

P27

Border erase setting

P28

Defaults at power on

P29

Display various counts

P30

Auto repeat on or off

P45

Message display time

P70

Auto paper select on or off

P71

Auto cassette select on or off

P72

Maximum copies in duplex

P73

Copy condition in rewrite

P74

Duplex limit when problems with duplex unit

P75

Prevent auto duplex

P76

Prevent stapling

P77

Prevent cover use

P90

List programs



Sharp 2025, 2030, 2040

Code Description

C2

Transfer corona problem or HVT

CC

Original detection problem.

CH

Door open or developer unit not installed, not connected properly, or not latched in place properly.

F1

Sub code 00: Communication error between main board and sorter. 01: Jogger error. 02: Sorter transport motor drive. 04: Sorter bin sensor problem. Lower limit sensed wrong.

F2

Sub code 02: Toner motor problem. 31: Image density sensor problem. Could be a problem with the light level. 32: Drum mark sensor problem. Does not see mark on drum or sensor does not work properly. 35: Grid voltage correction will not work during simulation.

F3

Sub code 12: Copier upper cassette lift motor problem. Copier bottom cassette lift motor problem.

H2

Fuser thermistor open.

H3

Fuser temperature too high.

H4

Fuser temperature too low. Lamp, thermal switch, connections.

L4

Sub code 01: Drive problem, main motor, sensor, bind.

L5

Sub code 03: Drive problem with 4th/5th mirror assembly, motor, sensor, board.

L8

Sub code 01: Power frequency problem.

PC

Card counter or key counter not installed.

PF

There is an inhibit command from the PC modem. This is reset with simulation 17.

U2

Sub code 00 or 01: Memory error.

U3

Sub code 20: Mirror motor locked. 21: Mirror motor home sensor.

U4

Sub code 02: Duplex alignment plate out of position motor, cable, sensor.

U5

Sub code 00: Communication problem between main board and RADF. 01: RADF motor drive problem. 02: RADF motor drive problem. 03: RADF resist sensor. 04: RADF exit sensor.

U6

Sub code 00: Communication error between copier and desk. 01, 02, 03: Desk lift motor drive problem. 08: Desk 24v problem. 09: LCT motor overload. 10: Desk transport motor drive problem.

U7

Sub code 00: Communication problem between copier and PC modem.



Sharp 2050

Code Description

CC-nn

Original sensing problem

CH

Lit steadily: Door open

CH

Flashing: Developer unit not installed, not latched or not installed properly

EE-EL

During developer calibration, overtoned condition detected

EE-EU

During developer calibration, undertoned condition detected

F1-00

Communication problem between main board and stapler

F1-02

Stapler sorter transport drive problem

F1-03

Problem with guide bar oscillator motor

F1-04

Index lower sensor

F1-05

Index upper sensor

F1-06

Shift motor problem in stapler sorter, or index motor problem

F1-08

Staple sorter shift motor drive problem

F1-10

Stapler problem

F2-00

Toner sensor problem

F2-31

Drum surface reflecting problem

F2-32

Drum sensor not scanning mark properly

F2-33

Grid voltage is too high or too low

F2-35

During patch detection, measurement is wrong

F2-37

Drum mark sensor adjustment problem

F3-01

LCT encoder

F3-02

LCT lift problem

F3-03

LCT down problem

F3-12

Cassette 1 lift problem

F3-22

Cassette 2 lift problem

F3-32

Cassette 3 lift problem

F3-42

Cassette 4 lift problem

H2-00

Fuser thermistor

H3-00

Fuser temperature too high

H4-00

Fuser temperature too low

L1-00

Scan problem

L2-00

Mirror motor drive problem

L3-00

Scan return problem

L4-01

Drum motor drive problem

L4-02

Main motor drive problem

L5-00

4/5 mirror drive problem

L8-01

Full wave signal missing to auto exposure

L8-02

Full wave signal to auto exposure is incorrect

L8-03

During auto exposure adjust procedure, the auto exp.

P20

Adjust automatic exposure

P21

Auto shut off timing

P22

Toner save mode

P25

Maximum number of copies that can be selected

P26

Margin shift

P28

Initial status

P29

To read total copies

P70

Auto paper select

P72

Bypass in duplex

P74

Stop document feeder use

P75

Stop duplex use

P76

Stop stapler use

P83

Modem access to codes through phone line

P90

Display all of the operator programs

PC

Card counter

PF

Modem problem

U0-00

Operation panel problem

U2-00

EEPROM error. Reset with sim. 16

U3-00

Communication problem between master and mirror controller

U3-20

Mirror drive problem

U3-21

Mirror home sensor problem

U3-26

Mirror motor voltage problem

U3-41

Lens motor home correction did not go well

U3-42

4/5 mirror motor problem similar to U3 -41

U4-02

Duplex alignment plate sensor

U4-03

Duplex rear plate sensor

U5-00

Communication problem between RADF and copier

U5-01

RADF resist sensor

U5-02

RADF reverse sensor

U5-03

RADF timing sensor

U5-04

RADF empty sensor

U5-11

RADF paper feed drive problem

U5-12

RADF transport drive problem

U7-00

Communication problem between copier and modem



Sharp 2114

Code Description

A1

Jam in document feeder

A2

Jam in document feeder

C1

Cassette misfeed

C2

Cassette feed, bypass unplugged

C3

Bypass misfeed

E1

Paper feed jam

E3

Exit jam

EE-EL

Developer overtoned during setup

EE-EU

Developer undertoned during setup

J0

Developer setup taking place

J1

Add toner

J3

Drum unit not installed properly or missing

J7

Drum unit due for replacing

J8

Wrong drum unit or power was turned on after J7 displayed

L6

Key counter or other optional counter accessory problem

U1

Drive problem

U2

Scan

U3

Lens

U4-01

Fuser thermistor

U4-02

High fuser temperature

U4-03

Low fuser temperature

U5

500 sheet cassette lift motor

U6

Main board problem

U7

Document glass too hot (with document feeder)

U8

Problem with line voltage

U9

Auto developer setup problem



Sharp 2116, 2118

Code Description

CH

Flashing: DV unit not installed, not connected properly

CH

Lit steadily: Sorter not installed or not turned on

EE-EL

During developer calibration, problem of some kind. Over toned

EE-EU

During developer calibration, problem of some kind. Under toned

F1-00

Communication error between main board and sorter

F1-02

Transport motor drive

F1-04

Bin sensor problem. Upper or lower limit sensor problem

F1-05

Sorter bin home sensor

F1-06

Sorter bin motor drive

F1-14

Take out sensor problem

F2-31

Image density sensor problem

F2-32

Drum mark sensor problem

F2-35

Grid voltage correction will not work on the patch voltage is outside the expected range

H2-00

Fuser thermistor open

H3-00

Fuser temperature too high

H4-00

Fuser temperature too low. Lamp, thermal switch, connections

L1

Scan forward problem

L3

Scan return problem

L4

Drive problem; main motor, gear, sensor, bind

L5

Lens problem

L8-01

Zero cross (board problem)

L8-03

Auto exposure sensor problem

P

Paper feed problem

PC

Card counter not installed

U2-01

Memory loss

U2-04

EEPROM error

U5-00

Communication problem between main board and ADF

U5-01

Registration sensor problem during adjustment, or adjustment value is not a valid number

U5-02

Exit sensor adjustment problem; invalid adjustment value

U5-11

Paper feed drive problem

U5-12

Transport motor drive



Sharp 2120, 2216

Code Description

CC

Original detection problem

CH

Lit Steadily: Sorter not installed, or not turned on

CH

Flashing: DV unit not installed, not connected properly, or not latched in place properly

F1

Sub code 00: Communication error between main board and sorter. Sub code 02: Sorter transport motor drive.

F2

Sub code 31: Image density sensor. Could be a problem with light level. Sub code 32: Drum mark sensor problem. Does not see mark on drum or sensor not working properly.

H2

Sub code 00: Fuser thermistor open.

H3

Sub code 00: Fuser temperature too high.

H4

Sub code 00: Fuser temperature too low. Lamp, thermal switch, connections.

L1

Scan forward problem. Motor, sensor, board

L3

Scan forward problem. Motor, sensor, board.

L4

Drive problem; main motor, gear, sensor, bind.

L5

Lens problem. Motor sensor board.

L8

Sub code 01: Zero cross.

P

Paper feed problem or no paper

PC

Card counter not installed

U2

Sub code 01: Memory loss.

U4

Sub code 00: Communication problem between copier and duplex unit.

U5

Sub code 00: Communication problem between main board and ADF.



Sharp 2214

Code Description

A1

Jam in document feeder

A2

Jam in document feeder

C1

Cassette misfeed

C2

Cassette feed, bypass unplugged

C3

Bypass misfeed

E1

Paper feed jam

E3

Exit jam

EE-EL

Developer overtoned during setup

EE-EU

Developer undertoned during setup

J0

Developer setup taking place

J1

Add toner

J3

Drum unit not installed properly or missing

J7

Drum unit due for replacing

J8

Wrong drum unit or power was turned on after J7 displayed

L6

Key counter or other optional counter accessory problem

U1

Drive problem

U2

Scan

U3

Lens

U4-01

Fuser thermistor

U4-02

High fuser temperature

U4-03

Low fuser temperature

U5

500 sheet cassette lift motor

U6

Main board problem

U7

Document glass too hot (with document feeder)

U8

Problem with line voltage

U9

Auto developer setup problem



Sharp 2314

Code Description

CH

If lit steadily, paper feed section cover is open or manual feed unit not installed properly. If flashing, developer seal still installed, or toner density sensor/main board problem.

EE

Sub code EU: undertoned. May be toner density sensor problem or developer unit problem.
Sub code EL: Over toned. May be toner density sensor problem or developer unit problem.

H2

Sub code 0: Fuser thermistor.

H3

Sub code 0: Fuser temperature too high.

H4

Sub code 0: Fuser temperature too low.

L1

Scan problem. Sub code is 0, but there is no more detail. Could be no scan drive; scan did not leave home; scan did not return home; scan overloaded; mirror motor problem; scan cable came off.

L3

Scan return problem. Sub code 0. Approximately same causes as L1

L4

Sub code 1: Main drive problem. Sensor, gear, motor.

L5

Sub code 2: Lens drive, motor, sensor.

L8

Sub code 1: Power frequency varies by more than 5 % or for more than 5 sec. Sub code 3: AE sensor problem.

PC

Key counter not installed.

SPFJAM

Document feeder problem.

U2

Sub code 1: Main board EEPROM problem. Sub code 4: Memory problem.

U5

Sub code 5: high temperature at exposure glass when using document feeder.



Sharp 2414, 2514

Code Description

CH

If lit steadily, paper feed section cover is open or manual feed unit not installed properly. If flashing, developer seal still installed, or toner density sensor/main board problem.

EE

Sub code EU: undertoned. May be toner density sensor problem or developer unit problem. Sub code EL: Over toned. May be toner density sensor problem or developer unit problem.

H2

Sub code 0: Fuser thermistor.

H3

Sub code 0: Fuser temperature too high.

H4

Sub code 0: Fuser temperature too low.

L1

Scan problem. Sub code is 0, but there is no more detail. Could be no scan drive; scan did not leave home; scan did not return home; scan overloaded; mirror motor problem; scan cable came off.

L3

Scan return problem. Sub code 0. Approximately same causes as L1

L4

Sub code 1: Main drive problem. Sensor, gear, motor.

L5

Sub code 2: Lens drive, motor, sensor.

L8

Sub code 1 Power frequency varies by more than 5 % or for more than 5 sec. Sub code 3: AE sensor problem.

PC

Key counter not installed.

SPFJAM

Document feeder problem.

U2

Sub code 1: Main board EEPROM problem. Sub code 4: Memory problem.

U5

Sub code 5: high temperature at exposure glass when using document feeder



Sharp 7100, 7200

Code Description

0

Stepping motor

10

Mirror motor

40

Dark box switch

8

Mirror motor

C1

Charge corona

C2

Transfer corona

C3

Discharge corona

CH

possible DV unit not installed properly

CH

Interlock or thermal fuse

H1

Heater thermal fuse

H2

Thermistor

H3

High Temperature

H4

Low Temperature

H5

Lower thermofuse

H6

Lower thermistor

H7

High temperature in lower roller

H8

Low temperature in lower roller

L1

Forward Scan

L2

End of Scan

L3

Return of Scan

L4

PT/main motor

L5

Lens

P1

Copy lamp thermal fuse

U1

Low battery

U2

Data transfer

U3

Dark box



Sharp 7320, 7370

Code Description

CH

Door open or developer unit out

EL

Developer problem

EU

Developer set up problem

P flashing

Out of paper

P lit

No cassette in machine

PC

Personal counter not installed

U3

Auto exposure sensor problem



Sharp 750

Code Description

0

Stepping motor

10

Mirror motor

40

Dark box switch

8

Mirror motor

C1

Charge corona

C2

Transfer corona

C3

Discharge corona

CH

Interlock or thermal fuse

CH

possible DV unit not installed properly

H1

Heater thermal fuse

H2

Thermistor

H3

High Temperature

H4

Low Temperature

H5

Lower thermofuse

H6

Lower thermistor

H7

High temperature in lower roller

H8

Low temperature in lower roller

L1

Forward Scan

L2

End of Scan

L3

Return of Scan

L4

PT/main motor

L5

Lens

P1

Copy lamp thermal fuse

U1

Low battery

U2

Data transfer

U3

Dark box

SERVICE TIPS & PROCEDURES. Maintenance Counter reset is CROP 20, Print
General reset for error codes is CROP 14, Print




Sharp 7900

Code Description

CC

Not sensing document on glass

CH

Door open/DV unit not installed properly

EE

DV did not set up properly

EL

DV problem-overtoned condition

EU

DV problem-undertoned condition

H2

Fuser thermistor

H3

Fuser temperature too high

H4

Fuser temperature too low

L1

Forward scan

L3

Return scan

L7

Developer unit shift problem

PC

Key counter

U1

Dead battery

U2

Battery problem



Sharp 8300, 8350, 8400

Code Description

CC

Not sensing document on glass

CH

Door open/DV unit not installed properly

EE

DV did not set up properly

EL

DV problem-overtoned condition

EU

DV problem-undertoned condition

H2

Fuser thermistor

H3

Fuser temperature too high

H4

Fuser temperature too low

L1

Forward scan

L3

Return scan

L7

Developer unit shift problem

PC

Key counter

U1

Dead battery

U2

Battery problem




Sharp 8875

Code Description

C2

Transfer corona problem

CH

If lit steadily, open door or other interlock. If flashing, developer unit not installed or not connected properly

H2

Fuser thermistor

H3

Fuser overheat. Triac pinched wire

H4

Low fuser temperature. Lamp, thermal fuse, thermistor, connection

L1

Scan problem. Did not leave home position

L2

Scan left home, but did not complete scan

L3

No return scan

L4

Drive problem

L5

Lens problem

L9

Sorter index. If 0 is flashing, sorter index home sensor did not actuate. If 1 is flashing, sorter bottom actuator remained actuated

U1

Battery. Replace battery (might have 2) and do simulation 13 to reset

U2

Communication problem within boards. To reset, jumper test points W2 & U2



Sharp Z50, 55, 70

Code Description

(Z70)E

Magnification dial not set properly

H

Heater problem (fuser has resettable

L

Scan problem

P

Paper feed problem



Sharp Z60

Code Description

F

Thermal fuse - exposure or fuser

H

Heater problem

L

Scan problem

U

Low Battery



Sharp Z800

Code Description

A1

Jam in document feeder

A2

Jam in document feeder

C1

Cassette misfeed

C2

Cassette feed, bypass unplugged

C3

Bypass misfeed

E1

Paper feed jam

E3

Exit jam

EE-EL

Developer overtoned during setup

EE-EU

Developer undertoned during setup

J0

Developer setup taking place

J1

Add toner

J3

Drum unit not installed properly or missing

J7

Drum unit due for replacing

J8

Wrong drum unit or power was turned on after J7 displayed

L6

Key counter or other optional counter accessory problem

U1

Drive problem

U2

Scan

U3

Lens

U4-01

Fuser thermistor

U4-02

High fuser temperature

U4-03

Low fuser temperature

U5

500 sheet cassette lift motor

U6

Main board problem

U7

Document glass too hot (with document feeder)

U8

Problem with line voltage

U9

Auto developer setup problem



Sharp Z810

Code Description

A1

Document feeder problem.

CH

Toner cartridge not installed or not installed properly.

H2

Sub code 0: Fuser thermistor.

H3

Sub code 0: Fuser temperature too high.

H4

Sub code 0: Fuser temperature too low.

L1

Document feeder problem.

L3

Scan return problem. Sub code is 0, but there is no more detail. Could be no scan drive; scan did not leave home; scan did not return home; scan overloaded; mirror motor problem; scan cable came off.

L4

Sub code 1: Main drive problem. Sensor gear motor.

L5

Sub code 2: Lens drive, motor, sensor

P

Paper feed.

U2

Sub code 1: Main board EEPROM problem. 4: Memory problem.

U5

Sub code 5: high temperature at exposing glass when using document feeder.