We don't offer technical support. Use these codes at your one discretion.

The following information is designed for a trained technician to use. Use at your own risk.

Analog Simulation Codes  - Analog Diagnostic Codes -  Digital Error Reset Codes - More here

Lexmark Printer Codes

Copier Manuals

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Mirror motor control PWB failure, Mirror motor failure
Code Sub # Trouble Description Cause  
L1   The forward scan is not completed within 10 sec. after the mirror starts moving. Mirror motor control PWB failure, Mirror motor failure
L2 1 Mirror motor lock Mirror motor control PWB failure, Mirror motor failure  
2 Mirror home position sensor (MHPS) trouble Mirror motor control PWB failure, Mirror motor failure 1, 2
L3 - Mirror returning is not completed within 10 sec from the initial start in the case of mirror initialization and from the completion of copying in the case of copying operation. MHPS failure
Mirror motor control PWB failure, Mirror motor failure
1, 2
L4 - No PT (Pulse Timer) Signal PT PWB failure
Signal not generated due to failure of PT PWB sensor or improperly installed PT disk. Main PWB failure, failure of main motor or drive train.
1
L5 0 Lens move is not completed within 12.5 sec after the lens started to move. Lens motor, LHPS failure 26, 27
1 No. 4/5 mirror stepping motor trouble No. 4/5 stepping motor failure, No. 4/5 mirror home position sensor failure
26, 27
2 No. 4/5 mirror home position sense trouble Main PWB 26, 27
4 Lens stepping motor trouble Lens motor failure, main PWB 26, 27
8 Lens home position sense trouble Lens home position sensor, main PWB 26, 27
L6 - Rotary cassette position sense failure Cassette position sensor failure RC motor failure 63, 69
L8 - Full wave signal abnormality   -
L9 11 Sorter home position is not detected within 10 sec from resetting the sorter home bin. Home position sensor failure, motor failure 61
13 The standby position is failed to keep after shift operation completed within 1.1 sec after sorter 1-bin shift operation. Index stop position sense SW failure, motor failure 61
P1 - Open copy lamp thermal fuse - -
H1 - Open upper thermal fuse - -
H2 - Open upper heater thermistor or the fusing unit is not installed when the door is closed. Thermistor open -
H3 - Heat roller abnormally high temperature Triac shorted 6
H4 - The set temperature is not reached within 90 sec after turning on the power (the heater lamp lights up after 1 sec from turning on the power relay).

 After reaching the specified temperature, abnormal temperature is detected.

Heater lamp open
Defective installation of thermistor
Thermostat open
6
H5 - Open lower thermal fuse - -
H6 - Open lower heater thermistor or the fusing unit is not installed when the door is closed. Thermistor open -
U1 - Low battery voltage for backup memory - 13
U2 - Sum check error in the backup memory counter - -
U3 - AE sensor trouble-
In test command 47, AE sensor output level does not change for the copy lamp light intensity.
AE sensor, main PWB failure -
U5 0 ADF communication trouble Harness, ADF control PWB failure -
1 ADF motor drive failure Motor failure, motor rotation sensor failure 30, 31, 33
EE - Automatic developer adjustment trouble-
Sensor level input error
* Occurs after automatic developer adjustment with test command 25.
Toner control sensor failure 25
EL - Sensor level input error (Over toner)-
* Occurs during sensor level reading with test command 25.
Toner control sensor failure 25
EU - Sensor level input error (Under toner)-
* Occurs during sensor level reading with test command 25.
Toner control sensor failure 25
CC - Document sensor trouble. When the level difference between paper presence and paper empty is less than 4 steps in test command 60. (1 step = 5V/256) LED PWB failure, Light receiving PWB failure, arm unit adjustment failure 60
94
CH steady Door switch is not turned on. (The interlock switch is ON.) - -
CH blink The DV tank is not installed. - -
PC - Personal counter is not installed.
The personal counter connector is disconnected.
- -
 

Sharp ANALOG Copier Simulation and Test Codes  For analog copiers 1980-1995

 

 

Click here for 2120 copier

Press & hold "0" key for total count.


Press "Clear", "Interrupt", "0", "Interrupt".
OR
"Clear, "0", "0", "Clear".
OR
"Clear", "Repeat", "0", "Pause".

Then enter Simulation # and press "Print" key to enter selected simulation.

1: Drives scan/checks scan switches
2: Manually move scanner and check switches
3: Check paper path switches and in some machines cassette switches
4: Cassette switches
5: Lights up all display on panel
6. Heat lamp on/off 5 times
7: Light exposure lamp
8: Turns on bias voltage continuously
9: Turns on charge corona
10: Turns on transfer corona
11: Turns on discharge corona continuously
12: Turns on blank discharge lamp
13: Resets U1
14: Resets H3, H4, ect.
16: Check maintenance preset #
18: Check total count
19: Check copies since last PM
20: Reset PM counter to 0
21: Aging and check warm-up
22: Aging without paper
23: Aging no worm up or misfeed
24: Instant ready
25: Developer stir/calibration
26: Check lens motion (1 cycle)
27: Check lens motion
30: Test ADF switches
31: Test ADF
33: Check ADF/RADF components.
    0: Forward feed motor.
    1: Reverse feed motor.
    2: Forward transport motor.
    3: Reverse transport motor.
    4: Exit motor speed normal.
    5: Exit motor speed slow.
    6: Paper feed solenoid.
    7: Reverse solenoid.
    8: Stopper solenoid.
34: Test drum separator.
39: Adjust document sensing.
40: Reads developer preset
41: Reads copy # since developer change
42: Resets copies on developer
45: Drum setting. First value read is current to machine setting. Enter new # to match the highest # on front flange of drum.
46: Adjust exposure. Use # key to change settings.
47: AE setting. Scan half way. Read display. Press {Print} to change exposure lamp voltage settings in 5 volt increments.
48: Horizontal magnification.
49: Vertical magnification.
50: Lead edge registrations. Use# key to change setting.
54: Transport roller rimming. Use {Print} switch to change setting
57: Edge erase setting. Change with # keys.
58: Lead edge and void adjustments Use zoom keys.
60: Original detection adjustment. See service manual
63: Test duplicate sensors. Actuate sensor and watch display.
64: Sorter components.
    0: Solenoid
    1: Motor
    2: Gate
68: Test duplex components.
    0: Transport
    1: Paper feed
    2: Duplex / Overlay gate
    3: Paper Stop Feed
    4: Registration clutch
    5: Alignment plate
    6: Trail edge stopper
    7: Duplex reverse solenoid
70: ADF total count.
71: Duplex total count.
75: Reset ADF count to 0.
76: Reset Duplex count to 0.
77: Lens rank.
78. Setting up auto clear and double count for 11x17. CPOP 78 "Print". When "ready" lights, enter #, press "Print" to lock in ("Ready" will go off).
    0: No auto clear; Double count on PM and total.
    1: No auto clear; Double count on PM, single on total.
    2: No auto clear; Single count on PM, double on total.
    3: No auto clear; Single count on PM and total.
    40: Auto clear; Double count on PM and total.
    41: Auto clear; Double count on PM, single on total.
    42: Auto clear; single count on PM, double count on total.
    43: Auto clear; Single count on PM and total.
  79: Country setting.
                 8500     8800
    Japan           14        4
    Metric          15        5
    Sharp Only      12        2
    Inch (U.S.)     17        7

80: Setting options.
    1: ADF only.
    2: RADF only.
    10: Duplex only.
    11: ADF and Duplex.
    12: RADF and Duplex.
    20: 15 bin sorter only.
    21: 15 bin sorter and ADF.
    22: 15 bin sorter and RADF.
    30: 15 bin sorter and duplex.
    31: 15 bin sorter, ADF, duplex.
    32: 15 bin sorter, RADF, duplex.
    40: 20 bin sorter only.
    41: 20 bin sorter and ADF.
    42: 20 bin sorter and RADF.
    50: 20 bin sorter and duplex.
    51: 20 bin sorter, ADF, duplex.
    52: 20 bin sorter, RADF, duplex,
94: Check and adjust original sensor.
95: 8500 Language display. English: RPM #1, set to "0".
97: send toner to transport.

Sharp DIGITAL Copier Error Reset Codes

INPUT METHOD
CLEAR - EXPOSURE SELECT- CLEAR - EXPOSURE SELECT
For information only
Use these error correction codes AT YOUR OWN RISK!
NOT for use with Sharp Analog Copiers - NOT for use with post 1995 Sharp Copiers
 
NOT all codes apply to all copiers! - Timing will vary from copier to copier

AR-150, 151, & 155 - Trouble Reset
     Press: "Clear", "Exposure Select Key", "Clear", "Exposure Select Key", "14", "Start Key"
AR-150, 151, & 155 - Drum Counter Reset
     Press: "Clear", "Exposure Select Key", "Clear", "Exposure Select Key", "24", "Start Key", "7", "Start Key"

AR-156  Developer counter re-setting.  24-06
Press "Clear" - "Exposure Select/Auto" - "Clear" - "Exposure Select/Auto". Machine will blank off.
Use quantity buttons to make display read "24". Press "Print" button. Machine will flash 00.
Press "Clear" 4 times and power machine off and back on.

Maintenance counter re-setting 20-01
   Press "Clear" - "Exposure Select/Auto" - "Clear" - "Exposure Select/Auto". Machine will blank off.
 Use quantity buttons to make display read "20". Press "Print" button. Machine will flash 00.
   Use quantity buttons to make display read "01". Press "Print" button. Machine will flash 000
Press "Clear" 4 times and power machine off and back on.
 

AR-160, 200, 205; DM-2000, 2005, 2010, & 2015 - Trouble Reset
     Press: "Clear", "Interrupt", "0", "Interrupt", "14", "Start Key"
AR-160, 200, 205; DM-2000, 2005, 2010, & 2015 - Drum Counter Reset
     Press: "Clear", "Interrupt", "0", "Interrupt", "24", "Start Key", "7", "Start Key"

Sharp AR-151 Digital Copier Error Codes

Mail Code Sub Code Trouble Code Detail
E7 01 Duplex Memory Error Cancel with 26-39
E7 03 HSYNC Not detected Laser Diode APC trouble
E7 04 CCD White level Trouble Copy Lamp Lighting ...
E7 05 CCD Black Level Trouble CCD Drive Circuit
E7 12 Shading Trouble Dirt on White Plate for Scanning White Level
E7 14 ASIC Connection Trouble No Connection CPU and ASIC
E7 15 Copy Lamp Disconnection Copy Lamp Drive Circuit
L1 00 Feeding not Completed Timed out Mirror Home
L3 01 Return not completed Mirror sensors
L4 01 Main Motor Lock
L6 10 Polygon Motor Lock
H2 00 Thermistor
H3 00 High Temp
H4 00 Low Temp
U2 01 Sum Check Error EEPROM Abnormal
F6 80 Com trouble fax - PWB Protocol
F6 81 Com trouble fax - PWB Parity
F6 82 Com trouble fax - PWB Overrun
F6 84 Com trouble fax - PWB Framing
F6 88 Com trouble fax - PWB Timed Out
F6 10 Fax PWB Trouble

Copier model 2120 error codes

Error Codes Cause #1
"P"
Paper feed problem or no paper
"CC"
Original detection fault
"CH"
Sorter fault
"CH (blinking)"
Developer unit not in place
"PC"
Card counter not installed
"L1"
Scan forward problem
"L3"
Scan return problem
"L4"
Drive fault
"L5"
Lens fault
"L8-01"
Main board fault
"L8-03"
Auto exposure sensor fault
"H2-00"
Fuser thermistor fault
"H3-00"
Fuser temp. too high
"H4-00"
Fuser temp. too low
"U2-01"
Memory loss
"U2-04"
EEPROM fault
"U4-00"
Communication problem between copier and duplex assy.
"U4-02"
Duplex alignment motor trouble
"U4-03"
Duplex rear edge plade motor trouble
"U4-12"
Duplex drive trouble
"U5-00"
Communication problem between copier and ADF
"U5-01"
ADF registration sensor
"U5-02"
ADF exit sensor fault
"U5-11"
ADF paper feed drive fault
"U5-16"
ADF fan motor drive fault
"F1-00"
Communication problem between copier & sorter
"F1-02"
Sorter transport motor drive fault
"F1-04"
Sorter bin sensor fault
"F1-05"
Sorter bin home sensor fault
"F1-06"
Sorter bin motor drive fault
"F1-14"
Sorter take out sensor fault
"F1-16"
Sorter grasping motor drive fault
"F2-31"
Image density sensor fault
"F2-32"
Drum mark sensor fault
"F2-33"
Grid voltage correction problem
"F2-35"
Grid voltage correction problem
"F2-37"
Drum mark sensor fault
"EE-EU"
Undertoned
"EE-EL"
Overtoned

U2 Code on SF-2014 - SF-2114 - SF-2214 reset code 16

 

LEXMARK OPTRA ERROR CODES
22 Paper Out or Paper Jam
  • Check for paper in the paper tray
  • Check the size of the paper in the paper tray to see if it is the same as what the printer is set for. The printer is set for (hardware or software)
  • Defective D-roller
  • Debris in the paper path
  • Gears not turning or broken gear
  • Defective paper tray
  • Broken input sensor flag
  • Defective input sensor board
  • Defective system cable 2
  • Defective system board

    23 Paper Jam

    Same as 22 with these additions:

  • Exit Sensor flag (Fuser)
  • Exit Sensor board (Fuser)
  • System cable 1

    24 Invalid Manual Feed

  • Paper feed into the Manual feed when printer is pulling paper off paper tray
  • Don't feed paper in the manual feed unless requested
  • See 23

    30 Open Cover

  • Install Toner Cartridge
  • Check the Switch activator (hangs down on left side of Top Cover)
  • Check output voltages on the low voltage power supply. See Page 2-19 in the service manual
  • Replace the high voltage power supply
  • Replace system cable 2 (NOTE: the HVPS and system cable 2 can be checked by checking continuity across J14-5 and J14-6 and activating the switch on the HVPS)
  • Replace the system board

    31 Change Paper

  • Paper size requested by the software is different than the installed paper
  • Install the correct size paper and change size setting to match
  • Software setup
  • System board

    31 Change Envelope

  • Envelope size requested by the software is different than installed paper
  • Install the correct size envelope and change size setting to match
  • Software setup
  • System board

    35 Paper Error
    See 23

    36 Load Paper
    See 23

    37 Stop Command Received

  • Press Start/Stop to clear
  • Software setup
  • Software drivers
  • System board

    40 System Board Failure

  • Replace system board

    41 Requested Font Not Available

  • Install requested font and try again (font card or software)
  • Software setup problem
  • Defective font card
  • Defective system board

    42 Requested Font not Available
    See 41

    43 Font Card Error

  • Font card removed with power turned on. Cycle power
  • Defective font card
  • Defective system board

    44 Font Card Error
    See 43

    45 Downloaded Font Error

  • Software setup
  • Software drivers
  • System board

    46 Download Character Error
    See 45

    47 Language Error
    Normal Mode (IBM)

  • Unsupported card installed
  • Defective card
  • Defective system board

    Postscript Mode

  • Make sure that Postscript is selected on printer and computer
  • Make sure that a Postscript font card is being used
  • Defective font card
  • Defective system board

    54 Serial Error

  • Check serial configuration settings (printer and computer)
  • Communication cable
  • I/O card in Computer
  • System board

    55 Font Error
    See 45

    89 Output Tray Full
    (4029-04x only)

  • Remove paper from output tray
  • Check flag operation
  • Replace the card photo sensor
  • Replace the cable
  • Replace the system board

    900 System Board Failure

  • Remove options and try again (NOTE: when removing the Postscript board, you must replace the 2 IBM ROMs)
    If the printer now works, replace options one at a time to test them
  • Replace system board
  • Defective system board

    910 Font Card Failure

  • Reseat font card
  • Defective font card
  • Defective system board

    920 Fuser not up to temperature

  • Check resistance of the fuser, lamp, thermofuse, thermistor
  • Low voltage power supply
    There is no reliable check, other than to exchange the part out
  • System cable 1
    Check for continuity
  • Fuser power cable
    Check for continuity
  • System board

    921 Fuser not up to Temperature
    See 920

    922 Fuser not up to Temperature
    See 920

    923 Fuser Over Temperature
    See 920

    930 Mirror Motor
    (not up to speed)

  • Reseat cables between the print head and the system board
  • Defective print head
  • Defective cables
  • Defective system board

    931 Mirror Motor speed detect error
    See 930

    932 Mirror Motor speed detect error
    See 930

    940 Laser Beam detect failure
    See 930

    941 Laser beam detect failure
    See 930

    950 System Board Failure
    See 900

    960 Memory Error
    See 900

    970 Fan not turning

  • Reseat cables between the fan and the system board
  • Replace the fan
  • Replace the cables
  • Replace the system board

    980 System Board Failure
    See 900

    990 System Board Failure
    See 900

  •  

     

     

     

    TO GET SHARP METER READINGS

     

    SF750, 755, 756, 770, 771, 781, 7100, 7200, SF7300, 7350, 7370, 7700, 7750, 7750, 7800, SF7850, 7855, 7900, 8100, 8300, 8350, 8400, SF8500, 8570, 8600, 8800, 8870, 8875, 9400, SF9500, 9550, 9700, 9750, 9800, 1420, 1430, SF2014, 2022, 2025, 2027, 2114, 2116, 2214, SF2314, 2414, 2514,AR160, 161, 200, 205, 162, 163, 164, 201, 207,ARM160, ARM205

     

     

     

    HOLD DOWN “0” KEY.

     

    AR150N/151/F152/153/155N /156/157

     

    CLEAR KEY - (Hold down several seconds.)

     

    HITACHI

    UTILITY-METER COUNT

     

    AR-C150/250/C160/270

     

    Make sure the copy button is lit up--hold down. You will get 2 readings, 1 for color, 1 for black & white. Now make sure the print button is lit up, hold down. You will get 2 readings, 1 for color, 1 for black & white. Add all 4 together to get total.

     

     

    ARC260M

     

     

    Go to the custom settings key and go to total count  - Print this screen to get accurate readings

    SF2010

    MANUAL COUNTER UNDER LID

     

     

    AR-P350/450

    Press “Menu” key until “custom setting” is displayed press “OK” key, Press up arrow key until “Total Count” is displayed. Press “OK” Press up arrow key until “Display total count” shows. Press “OK” and display will show Total Count.

     

    AR280, 285, 287, 335, 405, 505, 507, 235, 275, 336, 337, 407,M208, M350, M450, M280

    ARM550, M620, M700, M237, M277

    HOLD DOWN COPY BUTTON.

     

    AR650/651/800/810

    Manual counter on machine beside Op Panel

    SF2030, 2035, 2040, 2050, 2052,

    SD3062, 2060, SD4085, AR5132

    HOLD DOWN SCROLL KEY, OR  Press the clear key, interrupt key, and clear key again. Enter key operator code (their code is 5 digits--most are 00000) Enter 29 (the total count will be displayed),  When finished, press the “Clear All” key.

    AR168S, AR168D

    Make sure machine is in the copy mode.

    Press Menu Key - Press < key until total count appears in the display -Press Enter key and count will be displayed

     

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